Articles filed under patient-care.
A mid-sized home health agency in the Southeast was losing patients — not because their clinical care was bad, but because families felt disconnected from the process. Nurses were showing up on...
Every home health care agency knows the moment well — it is often mid-morning, and a nurse or therapist calls to say they cannot make it in. Suddenly, there are visits with...
Every home health care agency knows the moment well: it is mid-morning, and a caregiver calls in sick. Suddenly, three or four scheduled visits are left unassigned, patients are waiting, and your...
It's 7:45 AM on a Tuesday. Your scheduler gets the call — one of your most reliable caregivers won't be able to make it today. The problem isn't just that one person....
It is 7:15 a.m. on a Tuesday, and your scheduler just got the call — one of your most reliable caregivers will not be in today. Suddenly, five patients are without coverage,...
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