Perspectives on the people, policy, and operations shaping home- and community-based care.
The home is no longer just where care happens — it is becoming the care platform itself. A recent analysis by Samsung Business Insights found that telehealth has evolved far beyond basic...
If you run a home health agency, you already know that scheduling is not just logistics. It is the backbone of everything your agency does. But most agencies treat it like an...
There is a moment every home health agency owner recognizes. The phone stops ringing with problems that can be solved by you personally, and starts ringing with problems that cannot. Not because...
If you run a home health agency, you've likely noticed that CMS doesn't just tweak rules quietly in the background anymore. The changes over the last couple of years have been structural,...
Every home health agency knows that the first 48 hours after a patient leaves the hospital are make-or-break. A smooth discharge means the patient arrives home with clear instructions, medications in hand,...
A mid-sized home health agency in the Southeast was losing patients — not because their clinical care was bad, but because families felt disconnected from the process. Nurses were showing up on...
If you walk into most home health agencies today, you will not find towering stacks of paper charts. What you will find instead is a quiet revolution happening on screens — schedulers...
Most home health agency owners started in the trenches. You were the one building schedules, calling patients to confirm visits, and tracking which caregivers could cover which routes. That hands-on experience is...
Every home health agency starts with great intentions. You build your care model around what families deserve, hire clinicians who genuinely care, and create schedules that look perfect on paper. But as...
Most home health agency owners know the feeling: you're delivering great care, your patients are happy, and yet the referral pipeline feels unpredictable. Some months are strong; others leave you wondering what...
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