It’s 7:45 AM on a Tuesday. Your scheduler gets the call — one of your most reliable caregivers won’t be able to make it today. The problem isn’t just that one person. It’s the five patients who are counting on visits, the routes that need rearranging before the day gets away from you, and the […]
It is 6:12 AM on a Tuesday. Your scheduler picks up the phone — one of your most reliable caregivers cannot make it to work today. Suddenly, seven patients across three zip codes have no one coming to their doors. The dominoes start falling immediately: overtime costs for whoever can cover, frustrated patients who were […]